European Union General Data Protection Regulations
The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.
Who does the GDPR apply to?
Data subjects, being all visitors and users of any website who are members of the European Union and who submit any personal data. Spirit Hospitality Ltd is the data processor and data controller of this site. You can find out more about this law here.
Effective from 25th May, 2018
Spirit Hospitality Ltd is the company which collects any personal data submitted through www.angelpershore.co.uk or www.sevenstarsledbury.co.uk
We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.
What We Collect
If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, Please email us at [email protected] or use the unsubscribe link included on every email we send.
What We Do With The Information We Collect
Information is saved until the enquiry is dealt with, and then archived with the project or on cloud based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.
Room bookings are handled by our channel manager. The information is processed to fulfil our contractual obligations with you and some of this information is stored for future liability and public order purposes.
We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so.
In our commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.
- Data is stored on a secure cloud-based server or on a secure, password protected computer with limited user access.
- Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
- We have procedures including 2FA, passwords, restricted access and other security features in place to keep your data secure once we receive it.
- Spirit Hospitality Ltd will NEVER pass on your personal data to third parties without first getting your explicit consent.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
- If you have previously opted-in to a mailing list, or provided other information, you can find out what information we hold, and ask us to remove or not to use any of it, by emailing [email protected]
- You may request details of personal information which we hold about you.
- If you believe that any information we are holding about you is incorrect or incomplete, please write to, or email us as soon as possible at [email protected] We will promptly correct any inaccurate information.
User and Event Data Retention
We use Google Analytics to find out what content works best for our users. User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted. Website visitors who don’t want their data used by Analytics can install the Analytics opt-out browser add-on.
We have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never written retained, or written to disk.
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
- Cookies allow a range of functions, such as analysing web traffic through tools such as Google Analytics, letting you know when you have visited a particular page or site before, or as as an example, can prevent the same information popup from appearing every time you visit a page on the same site, usually for a given period of time.
- A Cookie in no way gives us access to your computer or any information about you, other than data you choose to share with us.
- Cookies remember your likes, dislikes, and other preferences, so your visit can be tailored to provide you with a better website experience.
- You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can decline Cookies by modifying your website browser settings, this will prevent you from taking full advantage of the websites functionality.
What can you do to control how Cookies are used?
You can use your web browser to:
- delete all cookies
- block all cookies
- allow all cookies
- block third-party cookies
- clear all cookies when you close the browser
- open a ‘private browsing’ session
- install add-ons and plug-ins to extend browser functionality